Shipping policy
Shipping policy
Processing Time All our Butterfly Cardigans are carefully crafted with love and attention to detail. Please allow 2–3 business days for order processing before shipment. (Processing time does not include weekends or public holidays.)
Shipping Time Once your order has been processed and shipped, it will typically take 10–15 business days to arrive at your destination. Please note that this timeframe excludes weekends and public holidays.
Shipping Confirmation & Tracking You will receive a shipping confirmation email with tracking information once your order has been dispatched. Please allow up to 48 hours for the tracking details to update.
Delays Delivery times may vary due to factors beyond our control, such as customs delays, weather conditions, or postal service disruptions. We appreciate your patience and understanding.
Shipping Locations We currently ship to most major locations worldwide. If you are unsure whether we deliver to your area, please contact us before placing your order
Missing or Lost Packages
If your package is delayed, lost, or arrives damaged, please reach out to us at kratazol1337@gmail.com within 7 days of the expected delivery date. We'll do our best to resolve the issue promptly